An AI agent for fertility patients
Not a deck — a working Lorikeet agent trained on Genea's clinics, services, and Medicare rules. Reschedule an ultrasound, check whether a referral still triggers a rebate, across chat and voice.
Try the chat or voice agent
Ask about moving an appointment, checking a referral, or anything the MyGenea portal would normally answer. Same AI brain on the chat widget and the phone line.
Widget styling is fully customisable for your brand in production.
Built for the calls and chats you already get
Wired to Genea's actual rules — not a generic FAQ bot.
Reschedule an appointment
Verifies the patient, reads their upcoming ultrasound or specialist review, and writes the new slot. Theatre bookings get routed straight to the nurse coordinator.
Referral & Medicare check
Looks up the referral on file and explains in plain English whether it still covers this cycle — GP 12 months, specialist 3 months, and the "dated before Day 1" rule.
Warm, grounded tone
Empathetic without false optimism. Never gives clinical advice — redirects symptom, medication, or result questions to the nurse line. Confirms identity before sharing details.
This is a sandbox. Production is days away.
Once you're ready, the same workflows connect to MyGenea, your practice management system, and your pathology/ultrasound booking partners.
Open the sandbox